BTRENDI (Shoes) will gladly exchange any unworn shoe within 14 days of delivery. We do not offer any refunds, exchanges only. Shoes MUST be in original packaging.
BTRENDI (Hair) will accept the return of hair products within 7 days of delivery for exchange only. We only offer store credit for orders that have been
processed and shipped. In order to receive credit for your exchange the
hair must be in the same condition, unused and unwashed.
Please contact us via email if you need more information